Question 1

What are the benefits of soy candles?

Accepted Answer

Soy candles are long lasting made from soy beans. Soy wax burns cooler which means that you can enjoy your soy wax candle for generally 30-50% longer than a paraffin candle. Soy has no petrol-carbon soot like you get from petroleum-based paraffin candles. Our soy blend candles are free from pesticides and phthalates.

Question 2

What are "Phthalates"?

Accepted Answer

Phthalates are chemicals which are plasticizers most commonly used in bath, body, cosmetics, cleaning products, plastic containers and much more. The use of phthalates is to improve the flexibility of plastics or increase scent of fragrances. Phthalates cause health risks should it be inhaled, ingested or applied on skin.

Question 3

When will my order ship?

Accepted Answer

All received orders are processed within 48-72 hours and then shipped.

Question 4

How do I track my packages?

Accepted Answer

Once shipped, you will receive an email confirmation with your tracking number.

Question 5

Do you accept returns?

Accepted Answer

Yes. If you are not satisfied, please return items in it’s original packaging within 3 days after receiving merchandise. All orders will receive refunds to the original payment method.

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